If you renistalled Microsoft Services for Network File System, and you Archserve software started to promt for password. :
Change root password:
Open a command prompt on the server where you want to change/reset the caroot password.
2. In the command prompt browse to the drive where you have ARCServe installed (e.g. C:\Program Files\CA\...)
3. Once in the ARCServe folder type in the following: cstop
4. This will stop the ARCServe services that are running.
5. When all services are stopped open the Windows Explorer and browse to the folder:
C:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery
Here you will find a folder that has the name of your server.
6. Rename this folder.
7. Back in the command prompt type in the following: cstart
8. This will start the ARCServe services that were stopped in item 4.
9. Still in the command prompt type in the following:
Authsetup/p "password" where “password” is what you want the new password to be.
10. Close the command prompt and try to open ARCServe with the new password.
If you recieving error:
AuthSetup (423): Connect to Domain server. (iter=1).
AuthSetup (423): Connect to Domain server. (iter=2).
AuthSetup (423): Connect to Domain server. (iter=3).
AuthSetup (423): Connect to Domain server. (iter=4).
AuthSetup (423): Connect to Domain server. (iter=5).
AuthSetup (431): Could not connect to either PDS/SDS Domain services.
Repair CA Archserver installation trought Add/Remove programs
Change root password:
Open a command prompt on the server where you want to change/reset the caroot password.
2. In the command prompt browse to the drive where you have ARCServe installed (e.g. C:\Program Files\CA\...)
3. Once in the ARCServe folder type in the following: cstop
4. This will stop the ARCServe services that are running.
5. When all services are stopped open the Windows Explorer and browse to the folder:
C:\Program Files\CA\BrightStor ARCserve Backup\Data\Discovery
Here you will find a folder that has the name of your server.
6. Rename this folder.
7. Back in the command prompt type in the following: cstart
8. This will start the ARCServe services that were stopped in item 4.
9. Still in the command prompt type in the following:
Authsetup/p "password" where “password” is what you want the new password to be.
10. Close the command prompt and try to open ARCServe with the new password.
If you recieving error:
AuthSetup (423): Connect to Domain server. (iter=1).
AuthSetup (423): Connect to Domain server. (iter=2).
AuthSetup (423): Connect to Domain server. (iter=3).
AuthSetup (423): Connect to Domain server. (iter=4).
AuthSetup (423): Connect to Domain server. (iter=5).
AuthSetup (431): Could not connect to either PDS/SDS Domain services.
Repair CA Archserver installation trought Add/Remove programs